University of Michigan Ross School of Business

William S. Lovejoy

Raymond T. Perring Family Professor of Business Administration; Professor of Technology and Operations; Professor of Art and Design | University of Michigan

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Professor Lovejoy’s background is in manufacturing, product and process innovation, and health care, and he has worked with many companies, hospitals, and clinics on customer/patient and information flows and process assessment and improvements. His new product development course, taught jointly with Art and Design and Engineering, has enjoyed coverage by CNN, The Wall Street Journal and The New York Times. Over the past five years his work in product development has matured into small business development and then small economy development. He was the business co-director of the Masters of Entrepreneurship program (also joint with Engineering) at the University of Michigan from 2012 to 2015. His current interests are business startups in Detroit, and organizing networks of organizations into small scale economies in urban centers. His past editorial activities include Department Editor for the Operations and Supply Chains department of the academic journal, Management Science, and Senior Editor for Manufacturing and Services Operations Management.

Session: Learning from Oceania

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